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Company Summary
InQuira Inc

Overview: InQuira is the leading provider of global enterprise web self-service, collaboration, knowledge management and agent assisted support applications that provide a consistent customer experience across web, phone and community channels.

Detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information by viewing one of the research abstracts listed below..

 

Research Offered by InQuira Inc

e-Book: Content Management Vs. Knowledge Management by InQuira Inc . October 2008 - This e-book reveals the critical differences between knowledge management systems and content management systems, and shows why true knowledge management capabilities are so vital to compete in today's markets.

•  View e-Book: Content Management Vs. Knowledge Management research abstract

e-Book: Five Best Practices for Improving Customer Service through Community-Based Collaboration by InQuira Inc . October 2008 - This e-book offers insights that can help companies embrace social media, harvest knowledge from the conversations in user communities, and apply that knowledge to deliver better customer service.

•  View e-Book: Five Best Practices for Improving Customer Service through Community-Based Collaboration research abstract

e-Book: The Human Side of Knowledge Management - Unlocking People Potential in the Knowledge Economy by InQuira Inc . October 2008 - This paper outlines the benefits customers, support agents, and executives can gain through knowledge management, and it reveals the key factors required to maximize these benefits.

•  View e-Book: The Human Side of Knowledge Management - Unlocking People Potential in the Knowledge Economy research abstract

Mentor Graphics Video Testimonial by InQuira Inc . October 2008 - In this video Tom Floodeen describes Inquira's online customer service model that allows support technicians to answer inquires within seconds.

•  View Mentor Graphics Video Testimonial research abstract

Why CRM Has Failed the Customer - And What to Do about It by InQuira Inc . December 2008 - This white paper offers insights into why CRM has fallen short in serving customers-and it shows how to start getting CRM right.

•  View Why CRM Has Failed the Customer - And What to Do about It research abstract


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     Business Solutions: Accounting, Business Intelligence, Business Process Management, Computer Maintenance Management Systems (CMMS), Content Management, Corporate Compliance Management, Customer Management, Customer Relationship Management, Distribution Management, Document Control, Education, Employee Scheduling, Enterprise Asset Management (EAM), Enterprise Information Integration, Enterprise Performance Management, Enterprise Resource Planning, Expense Management, Field Service Management, FindTech - Technology Search, FindTech Blogs, FindTech Insights, Human Capital Management, Human Resources, Information Lifecycle Management, Inventory Management, Knowledge Management, Lean Manufacturing, Maintenance, Repair and Operating, Make-to-Order Manufacturing, Manufacturing Execution System, Marketing Management, Material Requirements Planning, Mobile Computing, Mobile Field Sales, Non-Profit, Outsourcing, Procurement, Product Data Management, Product Lifecycle Management, Project Management, Purchasing, Radio Frequency Identification, Records Management, Sales Force Automation, Small and Medium Business, Small/Mid-Sized CRM, Spend Management, Supply Chain Management, Technology Services Directory, Time and Attendance, Video Conferencing, Warehouse Management
Technical Solutions: Anti Spam, Anti Virus, Application Development, Application Implementation, Backup, Call Center, Customer Service, Data Center Management, Data Integration, Data Warehousing, Database, Disaster Recovery, Document Management, E-mail Management, E-mail Marketing, Enterprise Application Integration, Groupware, IT Performance Management, IT Portfolio Management, Java, Linux, Messaging, Network Administration, Networking, Quality Assurance, Remote Access, Security, Server Optimization, Servers, Service Oriented Architecture SOA, Software Configuration Management, Software Testing, Storage, Systems Management, Unix, Visual Basic, Web Design, Web Development, Web Hosting, Web Services, Web Traffic Analysis, Windows, Wireless, Workflow
Industry Solutions: Financial Services, Government, Healthcare, Insurance, Manufacturing, Retail
Geographically-based Solutions: Australia, Canada, Germany, India, New Zealand, United Kingdom

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